1. Who We Are
Arise Youth Support Ltd is a specialist domiciliary care provider supporting young people (aged 18+) with learning disabilities, physical disabilities, and autism. We are registered with the Care Quality Commission (CQC) and comply with the NHS Data Security and Protection Toolkit.
Company details:
Arise Youth Support Ltd
F165 Cherwell Business Village
Southam Road
Banbury
Oxfordshire
OX16 2SP
2. Information We Collect
- Personal information (name, contact details, address)
- Health information where relevant to care enquiries
- Technical information (IP address, browser type, pages visited) when using our website
- Communications (emails, enquiry forms, telephone calls)
3. How We Use Your Information
- Respond to enquiries and provide information about our services
- Deliver and manage care services safely and effectively
- Meet our legal and regulatory obligations (CQC, NHS DSP Toolkit, safeguarding, etc.)
- Improve our website and services
We will never sell your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under:
- Consent (e.g., when you contact us via website form)
- Legal obligation (CQC compliance, safeguarding requirements)
- Legitimate interests (managing and improving our services)
- Contract (providing care to service users)
5. Data Sharing
We may share data with:
- Regulators (e.g., CQC, local authorities, NHS bodies)
- Service partners involved in your care (with your consent)
- IT providers who securely host our systems
All third parties are bound by strict confidentiality and data protection obligations.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, in line with legal and regulatory requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Restrict processing
- Object to processing
- Data portability
To exercise these rights, contact us at: info@ariseyouthsupport-org.stackstaging.com
8. Cookies
Our website may use cookies to improve user experience. You can manage or disable cookies in your browser settings.
9. Security
We implement technical and organisational measures to protect your information, including secure systems aligned with the NHS DSP Toolkit.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Email: info@ariseyouthsupport.org
Phone: +44 1865 956285
If you are not satisfied, you may complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.